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For Sale: baby shoes, never worn
Fundraisers, think about your most successful fundraising campaign, mailing, event, individual gift, trust application or corporate pitch. I bet that they all have something in common. In some way they...
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Pillows, helmets and hygiene
Dave Brailsford, Team GB Cycling Performance Director attributes much of his teams’ recent Olympic success to incremental improvements. The principle of incremental improvements across the cycling team...
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Are you passionate about your job?
On Tuesday I went to listen to wildlife film producers Patrick Morris and Huw Cordey tell their stories about the making of the BBC series Life and Planet Earth at the Royal Geographical Society in...
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The Dragonfly Effect – its all wings and analogies
The Dragonfly Effect is a book by Jennifer Aaker and Andy Smith about ways to use social media to drive social change. They use the analogy of the wings of a dragonfly as the four essential ingredients...
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Because not all the smart people work for you…
Last week I went to an event about Open Innovation in Public Services at The British Library. Open innovation involves collaboration with partners and networks to share the risk and reward of...
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You are awesome. We will be back.
Most days I am thoroughly underwhelmed by mediocre customer service experiences. It amazes me that in a competitive marketplace how little emphasis seems to be placed on providing outstanding service,...
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2012 blogs in review
I love that WordPress.com stats helper monkeys prepare an annual report for their bloggers. I love how they bring the stats to life. I less love that the most searched for term is ham and cheese...
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How do you get ideas?
In 1965 James Webb Young published a book called ‘A technique for producing ideas’. It is a small and simple book. This blog is about what it says. It talks about whether it is possible to identify a...
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Lucyinnovation blog has moved house
Lucyinnovation blog has moved house. It now lives at lucyinnovation.co.uk It’s moved because its been spruced up. If you follow this blog, and want to keep following, you need to go to...
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Lucyinnovation blog has moved house
Reblogged from Lucyinnovation's Blog: Lucyinnovation blog has moved house. It now lives at lucyinnovation.co.uk It’s moved because its been spruced up. If you follow this blog, and want to keep...
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